Can we make it easier to provide the right support to our students by facilitating the mapping process?


The mapping tools used today are often static and rarely come down to an in-depth level. The working methods linked to the tools also mean that the student often has to repeat the same exercise together with the next support body with which he or she comes into contact.


Through a test of the app Ommej we want to see if we can shorten the time from the time a need for support comes to our notice, until the student receives the right support. This is partly by the mapping tool collecting the descriptions from the student in a new way and partly by using the student's stories in a smarter way between the support activities so that the student does not have to submit the same information several times.

The test is carried out by 10 curators at Elevhälsan during the spring term 2022. The tool is tested in parallel at The social administration with the ambition to create participation in the development of social services.

Test result

The app has been used by 10 counselors who worked with students in different grades, from preschool to year 3 in high school. 105 students have responded in the evaluation of the app and of them 92% respond positively to the question "I think Ommej is a good way to talk about things that can be difficult".

Of the 10 curators, 3 have used the app too little to be able to evaluate. 6 of the other 7 want to continue using the app. Those who have used the app believe that it works for the following situations:

  • Conversation document
  • In absence investigations
  • In collaboration with educators
  • In contact with students of few words or with students who have difficulty expressing themselves
  • In contact with students with anxiety problems
  • In contact with students where the problems were not so extensive
  • In contact with students where there was uncertainty about the extent of the problem
  • Where many questions need to be asked without it being difficult for the child
  • In contact with home sitters

This is how some of the situations where the app was used are described:

With the help of the app, we have been able to call in children and young people with anxiety problems what the anxiety consists of and thus have been able to provide adequate interventions earlier.

The app has been used as a tool in absence investigations where it was difficult to crystallize what the reason for the absence consisted of.

The app has given us important information about children who have been home-sitters that we were previously unable to reach. On some occasions, the information has led to reports of concern to the social services and then we have been able to transfer our information from the app to the social services, which means that the children did not have to repeat their story.

The app has been used on children who have difficulty expressing themselves verbally. The app has helped us bring out information that the child was previously unable to express.

The app has been used on children who repeatedly came to a counselor but where the need was unclear. With the app, the counselor has then been able to show the child's strengths and thus be able to end the contact.

Next step: Now the evaluation must be analyzed to see what the way forward might look like.

Impact target

Shorter mapping time, which means that the student in need receives support more quickly


The first test indicates that the app can help shorten the mapping time.

Impact target

An easier mapping procedure for students


The first test indicates that the app can help facilitate the procedure for students.

Resident involvement

Students are involved in testing the tool.


Name: Lise-Lott Persson - unit manager Student Health
E-mail: lise-lott.persson@helsingborg.se

Name: Marie Andréasson - unit manager Student Health
E-mail: Marie.Andréasson2@helsingborg.se