One smart, durable, democratic and thoughtful city uses data to improve its operations and make better decisions.


The city of Helsingborg is facing major societal challenges with increased cost pressures due to demographic changes and increased demands for service. To meet these challenges requires a radical innovation where access to data is central to success.

By providing city-wide platforms that enable direct communication between business systems and making city-wide data available, we create conditions for administrations to shorten their lead times, free up resources and provide new personalized services.

The challenge in the initiative is to ensure that the platforms and tools that are intended to be used really work in the city.


In order for different business systems to be able to communicate with each other, we need to test three different platforms; Friends (system integration software), krakenD (API Gateway software) and RabbitMQ (messaging service software).

To store and make available city-wide data, we will use a hybrid solution (cloud & on-prem) from Microsoft. The platform also comes with advanced tools for data-driven innovation.

Last but not least, we will build an AI lab in the city that will help administrations to quickly test their ideas in AI and help strengthen collaboration with academia and business around applied AI.

The components and platforms that we will use are already known (but new to the city), but in order to be able to evaluate their value and relevance, we need to put them into production in a larger pilot context.

Impact target

A technical environment that enables different types of business systems to communicate with each other in real time.

Impact target

A technical environment that enables us to securely store and make available city-wide data for various purposes.

Impact target

A technical environment that enables rapid testing and production of AI applications.

Resident involvement

No involvement of residents in the technical solution, but the use of the technical solution will benefit the residents.

  • Challenge

    What do we need to make a data-driven city?

  • Category

    Digitization & Technology

  • Technologies

    AI, Application, Digital communication

  • Estimated budget

    1100000 kr

  • Partners

    Labor market administration, NSR, The social administration, The City Building Administration


Name: Magnus Lindhe
E-mail: Magnus.Lindhe@helsingborg.se

Name: Heidi Sundin
E-mail: Heidi.Sundin@helsingborg.se