In the autumn of 2018, NSR carried out a pilot test with tailor-made emptying at 250 households in Mariastaden in Helsingborg. The test was that households were given controls with sensors mounted on their waste bins. When households wanted emptying, they pulled the slider, which then sent a signal to NSR's route optimization program that they wanted emptying. Within 1-2 weekdays, they had their container emptied.

During the pilot test, we could see that the number of discharges decreased significantly compared to if we t. Approximately 30 percent fewer discharges were performed compared to when the discharges were made according to a fixed schedule in the area. We have been able to state that the need for emptying varies greatly between different households.

During the pilot test, the focus was mainly on making the technology work and on the user-friendliness of the test households. Now we know that the technology works and the test households have been satisfied. However, the test area was too small to be able to draw definite conclusions regarding technology, impact on mileage and more, and therefore we saw a need to expand the test both in the number of test households and in time. As a result, we extended the test in 2020 and gave another 2,000 households the opportunity to test decide-for-yourself emptying.

The extended test was completed in the spring of 2021 and finalized in the autumn of 2021.


The benefit of the project was that we want to create an environmentally and cost-effective collection of household waste and adapt based on customer needs.


  1. Carried out an extended test with needs-adapted emptying of four-compartment vessels in approximately 2,000 residential households in Helsingborg for 16 months.
  2. Carried out a test with needs-adapted emptying of garden vessels in Helsingborg.

Resident involvement

Approximately 2,000 households were included in the test, which lasted for 16 months.


Name: Lotta Lewis-Jonsson
E-mail: lotta.lewis-jonsson@nsr.se