We wanted to investigate whether, and if so, how, the Internet of Things (IoT) can function as a unifying and integrative tool for the residents who have needs that make them need support from several different administrations in the city.

The answer to the question of whether the residents are willing to share their data with the municipality is yes. We have identified a number of basic preconditions: understandable consents, no technical competence is required and the municipality must provide the technology and support so that there is no extra cost, as everyone must have access to the technology. The municipality shall also be responsible for data security. One important thing is that administrations can benefit from the same solutions despite different target groups. There are ideas on how to try and develop different solutions, and we have started applying for support from vinnova for continuation projects.

Here you will find the final report for the project!


We want to know if IoT can simplify everyday life and contribute to a better quality of life for residents who need support. We also want to know the residents' attitude to sharing data from their everyday lives to the municipality; is it interesting if you can get a better service?


We will interview residents in depth to explore their challenges in everyday life and in contact with the city and investigate whether we could use IoT to increase the independence and security of the resident and how the resident thinks about such solutions.



Impact target

A common understanding of the needs of our residents that extends beyond administrative boundaries


We have achieved a high level of knowledge about the needs that will now be taken further within the social administration in a pilot project.

Impact target

Increased quality of life for residents in need of support from several administrations through IoT

Resident involvement

Residents have participated through interviews and Dialogue Helsingborg

  • Driven by

    The social administration

  • Challenge

    How can we make residents more involved and co-creative?

  • Category


  • Technologies


  • Estimated budget

    30000 kr

  • Sector

    Data, Participation, Digital health, Digital communication, Digitization, Co-creation, Care, Mental Health, Social innovation, Care

  • Partners

    Labor market administration, Inhabitant, The school and leisure administration, The city management administration, The care and welfare administration


Name: Bitte Wikström
E-mail: bitte.wikstrom@helsingborg.se

Name: Charlotta Schön
E-mail: charlotta.schon@helsingborg.se