Older people sometimes have limited experience of digital platforms and may have impaired fine motor skills through age. When apps in mobile phones and tablets are started and controlled by small icons, many older people are reluctant to use the technology. Contact with loved ones can decrease while digital exclusion increases.

Click removes the need to navigate around the tablet and remember which icons are associated with which applications. With a colorful card, you will be able to do everything you want without pressing a single icon.


Digital exclusion can feel like an obstacle to being able to do everyday things. Such an obvious thing as calling your relatives can feel awkward if you do not master the technology.

Click makes it easier to use a tablet even when the fingers start to get stiff or when the icons become small and feel messy. Clear, physical, smart cards make it easy to make calls and look at what you want without having to think about how.

You do not have to keep track of how to start Skype or if it was Duo. Relatives can entertain with playlists and connect this week's film to a card, so that one week Lawrence is shown by Arabia and the other week Åsa-Nisse.


We have created physical cards adapted to the needs of the individual. The cards are designed so that they are easy to understand, for example a card with SVT's logo to start SVT Play and watch the news.

On the back of a tablet, place the desired card against a card reader. The reader looks up the card's information in a database and starts the desired app. A card with a picture of a daughter can start a video call to her via Skype and another card with a book cover on it can start a reading of that book. A third card triggers the news or the melody cross.

Klick was developed at the health and care administration during an innovation event for residents in the summer of 2020, as a way of trying to reduce digital exclusion. In 2021, the solution has been tested and further developed. The goal for 2022 is to carry out more user tests and produce more test units.

Impact target

Increased use of digital aids among vulnerable groups provides better communication and reduced digital exclusion

Impact target

Increased sense of independence

Resident involvement

Tests in the home environment with users were carried out during the Christmas weekend 2021.


Name: Johan Müllern-Aspegren
E-mail: johan.mullern-aspegren@helsingborg.se

Name: Jeccica Linde
E-mail: jeccica.linde@helsingborg.se