You may have noticed that residents do not use some of the city's services, even though it could help them. Maybe you are frustrated with an inefficiency at work and feel that the way you work is time consuming and leads to irritation? Maybe you see a chafing that is connected to one of Helsingborg's major challenges?

When we talk about challenges in this guide, it can be a problem, a hassle, a chafing or an unknown need, which makes life more difficult for someone. Regardless of the challenge, it is a good first step to gather information about the challenge. It can give you new or more nuanced perspectives on the issue.

You can start by downloading and using this note template so that you can gather all your notes in one place.

Note template

Download template

Then either print the template (if you prefer to write by hand) or open it digitally so you can write on it.

Write down your thoughts on the challenge

Have a cup of coffee, sit down comfortably and write down your thoughts on the challenge. Maybe you yourself have knowledge of the challenge or why it is important to solve it. Consider the following questions:

  • Why is it important to solve this challenge?
  • How is the challenge related to my workplace?
  • What other actors may you need to involve?
  • Why do you think this particular challenge is so important to solve.

Write down your thoughts in the first box of the template.

2. Google

Now you can build on your knowledge of the challenge of googling. Find out what has been written and done for the challenge in Helsingborg and in the world. Follow this method and return here for the next step.



3. Look at the city's hotspots

Now you can take a look at the city's trend and surrounding analysis that describes local and global trends.

Take an extra look at last year's hotspots and see if anything there relates to your challenge. This can make you better understand the challenge and get a sense of whether the challenge will get worse, improve or be the same in the near future.

Follow this method and return here for the next step.

Look at the focal points


4. Make a decision

What have you learned after following previous steps? Do you still feel that you want to put your teeth into the challenge and that it is important to find solutions to it?

Time to make a decision:

  • Continue working on the challenge (Go to the next step: 2. Circle the challenge)
  • Or stop working and move on to another challenge.

If you decide to stop working, think about what you have learned that can help you the next time you identify a challenge. What would you do differently in working on the next challenge?